Customer Satisfaction Form

Customer Satisfaction Form
At GREEK AIR CARGO S.A we believe that every single customer’s opinion is important, and your feedback matters to us!
Since we are a customer oriented company, to help us continue to not only offer our customers tailor made services, but also to keep improving constantly, until there is not even a single negative feedback, we would kindly ask you to spend 2 minutes of your valuable time and complete below customer satisfaction form.
Are you satisfied from our communications immediacy? YesNo
Do you find our offers easy to read and comprehend? YesNo
Are you satisfied with the degree of updates given, when handling a shipment of yours? YesNo
What do you think of our website? (1- not good, 5-excellent)
What do you think of our Facebook Page? (1- not good, 5-excellent) (
How likely are you to suggest GREEK AIR CARGO SA to a friend or colleague?
Please, fill in the gaps with your ideas and suggestions:
Have you ever faced a problem with our company? If yes, was it solved? How was it solved?
What do you think we should try to improve?
Further positive and negative feedback you may have:

Thank you very much for your time and your comments !!